Install Robotstudio, wrong windows version

ChristianJ_PKS
ChristianJ_PKS Sweden
edited January 27 in RobotStudio
Hi,
I'm trying to install Robotstudio 2022.3.1 but it fails on wrong windows version.
What am I doing wrong?

link to screenshot


Post edited by Maxim Riabichev on

Comments

  • Maxim Riabichev
    Maxim Riabichev Sweden admin
    edited January 25
    Hello,

    This installation issue occurs when there's an issue with your windows installation.

    If you perform this command: "get-wmiobject win32_operatingsystem" in PowerShell and its output is empty, then the installer will fail.

    The recommendation is to reinstall your OS.

    Maxim Riabichev
    PC Software Support Engineer
  • Hi,
    Thanks for your support.
    Yes it was a issue with WMI services.

    I did run following commands to solve the problem
    CMD as administrator

    dism /online /cleanup-image /checkhealth

    SFC /scannow

    CD C:\>windows\system32\wbem

    regsvr32 /s %systemroot%\system32\scecli.dll

    regsvr32 /s %systemroot%\system32\userenv.dll

    regsvr32 cimwin32.dll

    mofcomp cimwin32.mof

    mofcomp cimwin32.mfl

    mofcomp rsop.mof

    mofcomp rsop.mfl

    for /f %s in ('dir /b /s *.dll') do regsvr32 /s %s

    for /f %s in ('dir /b *.mof') do mofcomp %s

    for /f %s in ('dir /b *.mfl') do mofcomp %s

    regsvr32 wmisvc.dll

    wmiprvse /regserver


    regards
    Christian
  • Hi Christian,

    Thank you for providing that information!

    Maxim Riabichev
    PC Software Support Engineer