RobotStudio event

I/O Configurator 6 not working with custom user

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Tompanhuhu
Tompanhuhu ✭✭
in RobotStudio
Hi.

We have removed the Default User permissions in a robotcell and created a custom user with the proper permissions.

When i'm logged in with a custom user and try to edit I/O signals with I/O Configurator 6 i get the error showed in the image.

However i'm able to change I/O signals with the default configuration in the "Controller" tab on robotstudio.


 
Systemintegrator - Web / C# / Rapid / Robotstudio

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  • graemepaulin
    graemepaulin mod
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    Did you login on the pendant or in RobotStudio?
    If only on the pendant use the Authenticate button on the controller tab to login.
  • Tompanhuhu
    Tompanhuhu ✭✭
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    Ofcourse I was logged in with robotstudio.
    Systemintegrator - Web / C# / Rapid / Robotstudio

    If I helped, please press Vote Up  :smile:
  • Tompanhuhu
    Tompanhuhu ✭✭
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    bump
    Systemintegrator - Web / C# / Rapid / Robotstudio

    If I helped, please press Vote Up  :smile:
  • Maxim Riabichev
    Maxim Riabichev admin
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    Hello Tompan,

    If you find this to be a pressing issue, please contact your local ABB and ask for their assistance.

    If this is a bug it will get escalated internally.

    Thanks!

    —
    Maxim Riabichev
    PC Software Support Engineer

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