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Update (2026-01-12): The user forums will be put into read-only mode on the 21st of January, 00:00 CET, to prepare for the data migration.
We're transitioning to a more modern community platform by beginning of next year. Learn about the upcoming changes and what to expect.
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Hydron
✭
in RobotStudio
Hello there.
Last weakend we had the power supllie go on and off very often due to a storm.
The result was that some how the robot went kinda safety mode.
Everything we try to do gives an error message: "You are not allowed to perform this operation, talk to your system administrator if you need access."
I went on RobotStudio online and i can only request write acess wen i turn the key to automatic, and i cant use EDIT USER ACCOUNTS 
Then i try grants view and i saw that the default user (the only user i have) only have a few permissions, move pp to main, start and stop.
I tried to delete the RobVc folder on the Pc but still no good, cant acess edit user accounts.
Anyone have any ideas how to put robot back to normal plz?
Best regards.
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