How to get the RobotWare version 5.61.5004.05?

Hikaru_KIMURA
Hikaru_KIMURA ✭
edited August 2024 in RobotStudio
When I used System Builder to create a old system from backup files which version is 5.61.5004.05, the following message was displayed.

<Location of controller system backup>
"Couldn't find a matching RobotWare version in the selected Media Pool"

So I tried to find the matching version from the Gallary on RobotStudio Add-Ins menu bar, but I couldn't find it.
Does anyone know how to get the RobotWare version 5.61.5004.05?
Post edited by Hikaru_KIMURA on

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  • Hikaru_KIMURA
    Hikaru_KIMURA ✭
    The problem was resolved by contacting the local support center, who sent me the installer for the affected version of RobotWare.
    Thank you all.

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