Controller found but unable to connect - Virtual Controller

AhmedElsadek
AhmedElsadek ✭
in RobotStudio
Hi , I am facing an issue with connection the iot gateway to the virtual controller 
- I check the firewall setting : all are off
-  Abb virtual controller service is running 
- i can connect the server but not the controller 
- i am using VM 

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  • KennyJiang
    KennyJiang ✭
    Do it mean that IoT Gateway is running on VM but RobotStudio is not?
  • AhmedElsadek
    AhmedElsadek ✭
    Both the Robot studio and the Iot Gateway on the VM , also in the VM i used the unlicensed version of robot studio
  • KennyJiang
    KennyJiang ✭
    What is the version of RobotWare for the virtual controller?
  • AhmedElsadek
    AhmedElsadek ✭
    Version 6.16
  • KennyJiang
    KennyJiang ✭
    Do you include the following 2 options inside the system of your VC?
    (1) 616-1 PC Interface
    (2) 1582-1 IoT Data Gateway
  • AhmedElsadek
    AhmedElsadek ✭
    I was including only Iot , now i include the PC interface and still the same issue . 
    I restart the gateway and the controller too .

    2025-05-08 06:43:59.439 -07:00 [INF] [Manager] DESKTOP-MBCCVIA_IOTV01: Controller found but unable to connect
  • KennyJiang
    KennyJiang ✭
    Is the OPCUA certificate from RobotStudio allowed in IoT Gateway server?
  • AhmedElsadek
    AhmedElsadek ✭
    yes , it is . i trust it from the iot gateway configurator 

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