RobotStudio event

Trigger/strobe time mismatch

jschmidt
jschmidt ✭
in Robot Controller
Been getting error messages quite a bit in pickmaster saying "Trigger/strobe time mismatch (0.3s). Strobe from RB pickzone was ignored." and also "Trigger/strobe time mismatch (0.3s). Pick positions lost." Currently running Insight Explorer v4.7.3 (26) and Pickmaster 3.551.0024. Cameras are Cognex Insight 5203. Any idea on what causes this and how to fix it?

Comments

  • Knud E Lindberg
    Knud E Lindberg ✭✭
    Do you trigger your camera to often, or is your vision moden to complex ?
    Regards
    Knud Erik Lindberg
    Jorgensen Engineering
  • jschmidt
    jschmidt ✭
    cameras trigger based off the belt encoder, which i believe is set to around every 250mm. Model is just a 3oz Icee tube, nothing really complex about it.
  • graemepaulin
    graemepaulin mod
    edited January 2017
    1. Ensure the trigger switch is directly to the q-track board(s) pin 9.
    2. The line work areas should only have the strobe signal defined (as below):
      

    3. The time mismatch is probably due to the time synchronisation service:
        a. The controller network should be isolated from any other network
        b. Firewalls – turned off
        c. Correct NIC address selected as shown below(in PickMaster->File->options)

        d. To force a resync of the service:
              i. Turn off all controllers and PickMaster PC
              ii. Start PC only
              iii. Once up and running (including PickMaster) start the controllers
              iv. Wait some time before starting the PickMaster project.
  • jschmidt
    jschmidt ✭
    great thanks, ill give this a try. but I ended up deleting the program from insight and copied one of the working programs from another camera and that seemed to get rid of the problems. im not sure if something in the cameras got corrupted somehow or what happened.

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