RobotStudio event

Unknown error: ArcWeld [ArcWelding PowerPac]

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Hello, i received this error "Unknown error: ArcWeld" when choosing arcweld from the Process menu of RobotStudio. We have licensed the product. Does anyone know what is wrong and how to fix it?

Cole

"Argon Technology - your industrial robotics and automation partner, helping you build your tomorrow"

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  • Cole
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    In addition to my previous post i found this dump information which may provide useful to someone in the know.

    RobotStudio .NET exception dump
    ===============================
    Base exception:
    Method not found: 'Boolean ABB.Robotics.RobotStudio.LicenseValidator.AcquireLicense(Sys tem.String, System.String, Boolean)'.
       at ProcessPac.MainClass.LicenseValid(String Feature, String Version, Boolean Keep)
       at ProcessPac.MainClass.cmd_ExecuteCommand(Object sender, ExecuteCommandEventArgs e)
       at ABB.Robotics.RobotStudio.Environment.CommandBarButton.RaiseE xecuteCommand()

    "Argon Technology - your industrial robotics and automation partner, helping you build your tomorrow"
  • AndersJ
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    Hi Cole,

    It seems to be a problem with the license anyway. Are you sure you have a valid license for both RS and AWPP? Do you have the same version of AWPP as RS. You can check this in "Add/Remove programs" under "support information". If you run RS5.07.01, both RS and AWPP should be version 5.07.1834.1023. Then make sure that AWPP is included in your license.

    Best Regards,

    __________________
    Anders Jahnberg 
    ABB Automation Technologies 

    Best regards,
    Anders Jahnberg
    ABB Robotics