activate trial licanzing

selivanov

Hello. I wanted to download the updated version of robotStudio 2019.5.5. but after downloading the trial license is not available to me, it gives an activation error. what is the reason?

selivanov

He's writing premium level license unavailable(no license found) 

selivanov

when I try to activate it it writes, activation failed. 
Additional info: the license associated with the provided key is a single mashine license. Reactivations of this license. What? Help!

Maxim Riabichev

Hello,

As this seems to be a licensing issue, unless you have received support via these forums, please send an email to softwarefactory_support@se.abb.com with a clear explanation of how the problem presents it self.

Thanks!