Problem With Add-In

Hello everyone,
I'm facing problem with robotstudio Add-in. I need to install RobotWare in order to use controller but when i go in Add-in tab i get this error message:
"Failed to contact the server. You need an active internet connection to use this feature".
Of course my connection work fine and RobotStudio has access to internet connection so i have no idea how to solve this.
I had the free license for the 2020 and it didn't work (same error) and same error with the 30 days trial license i have just activated.
Anyone can help me?
Here's the picture


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