License storage access error

Several days ago, I updated my window system 10 to 11, then RS has an error. (I'm not sure this is due to update or not, but I didn't change system clock or hardware. This is laptop PC. ) The version is 2021.3.1. Please have a look below picture then comments please.
I have initialized again and again but same situation occurs. Formatting PC is the only solution?


Best Answer

  • Maxim Riabichev
    Maxim Riabichev Sweden admin
    Accepted Answer
    Hello!

    Try this:

    1) On the computer where this error is occurring run cmd.exe (command prompt.)
    Execute command below which will delete the 7.x folder: RD /S /Q "%programdata%\ABB\RobotStudio\7.x"

    2) Execute command below which will recreate the 7.x folder and reinitialize the license storage: "%programfiles(x86)%\ABB\RobotStudio 2021\Bin\RobotStudio.Installer.exe" -InitLicenseStorage

    At this point when you start RobotStudio the error should not appear.

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