Install Robotstudio, wrong windows version

ChristianJ_PKS

Hi,

I'm trying to install Robotstudio 2022.3.1 but it fails on wrong windows version.

What am I doing wrong?

link to screenshot

https://presskogyosweden-my.sharepoint.com/:i:/g/personal/christian_johansson_presskogyo_se/ETd7-GYuSqNPruNoWTM8npMBbi913f2S5eSTtbbpvV0rqw?e=m1aBH2

Maxim Riabichev

Hello,

This installation issue occurs when there's an issue with your windows installation.

If you perform this command: "get-wmiobject win32_operatingsystem" in PowerShell and its output is empty, then the installer will fail.

The recommendation is to reinstall your OS.

ChristianJ_PKS

Hi,

Thanks for your support.

Yes it was a issue with WMI services.

I did run following commands to solve the problem

CMD as administrator

dism /online /cleanup-image /checkhealth

SFC /scannow

CD C:\>windows\system32\wbem

regsvr32 /s %systemroot%\system32\scecli.dll

regsvr32 /s %systemroot%\system32\userenv.dll

regsvr32 cimwin32.dll

mofcomp cimwin32.mof

mofcomp cimwin32.mfl

mofcomp rsop.mof

mofcomp rsop.mfl

for /f %s in ('dir /b /s *.dll') do regsvr32 /s %s

for /f %s in ('dir /b *.mof') do mofcomp %s

for /f %s in ('dir /b *.mfl') do mofcomp %s

regsvr32 wmisvc.dll

wmiprvse /regserver

regards

Christian

Maxim Riabichev

Hi Christian,

Thank you for providing that information!