Motion data missing after RobotWare 7.10.0 update

Xiveid

After updating my Robotstudio and RobotWare to the latest versions (RobotWare - 7.10.0), "Motion data missing" error appeared. I suspect that it might be versions incompatibility (previous RobotWare version is 7.8...). Controller reset doesn't seem to work.
The system suggests to "Load new configuration files", however how can I do not have any config file that could be suitable for that (I tried to restore backup, in vain).
How can I get rid of that error?

P.S. I can't even return previous version back, because judging by Release notes updating to 7.10 version is point of no return.

Xiveid

Okay, so in case somebody faced similar problem there is simple solution. Go to Configuration -> Motion -> Robot Serial Number and enter its serial number xxxxx(high part)-xxxxxx(low part). If there is no connection to the robot you can change MOC.CFG 

#
ROBOT_SERIAL_NUMBER:

-name "rob_1" -robot_serial_number_high_part "xxxxx"\.
-robot_serial_number_low_part xxxxxx

jerittwilliams

I had the same issue and I am glad I found this! Needs more clarity in the release notes...

nareupa

Xiveid said:

Okay, so in case somebody faced similar problem there is simple solution. Go to Configuration -> Motion -> Robot Serial Number and enter its serial number xxxxx(high part)-xxxxxx(low part). If there is no connection to the robot you can change MOC.CFG 

#
ROBOT_SERIAL_NUMBER:

-name "rob_1" -robot_serial_number_high_part "xxxxx"\.
-robot_serial_number_low_part xxxxxx

Thank you