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Is RobotStudio license still valid after WINDOWS upgrade?

KennyJiang
KennyJiang mod
in Developer Tools
Is RobotStudio license still valid after a system upgrade for WINDOWS? Or does a new license need to be purchased and activated?
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Best Answer

  • Maxim Riabichev
    Maxim Riabichev admin
    Answer ✓
    Hello!

    Upgrading windows should not invalidate your license.

    If it does, please send an email to softwarefactory_support@se.abb.com and ask for support.

    Thanks!

    —
    Maxim Riabichev
    PC Software Support Engineer

Answers

  • mandolas
    mandolas ✭
    Hi ...
    Once a bug caused problems with Windows updates, and it was necessary to run an ABB package to solve the problem - in this case it took about three days to solve.
    The license takes into account the machine where RS was installed. What can cause inconvenience is if the RS version requires a specific OS or a bug in RS. In this case, report it to ABB support.
    I hope this helps.
    Good work.

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