Help Loading an Pack an Go File

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Hello Team I got an Pack and go File from an Client my older Robot Studio couldnt open it.
So I installed the Latest Robotstudio with an Test license.
I run now into an Problem opening the file.

20.06.2025 14:54:57
RobotStudio .NET exception: system creation failed due to 
ABB.Robotics.RIM.InternalSystemException: 
   Python Layer: (Trigger: UpdateSettings) Internal System Error.
   bei ABB.Robotics.RIM.HostDataProvider.UpdateSettings(ICollection`1 products, String ctrlName, String location)
   bei ABB.Robotics.RIM.VCController.UpdateSettings(Settings2 settings, Boolean IsCreateSystem)
============================================
Base exception: SystemCreationFailedException
system creation failed due to 
ABB.Robotics.RIM.InternalSystemException: 
   Python Layer: (Trigger: UpdateSettings) Internal System Error.
   bei ABB.Robotics.RIM.HostDataProvider.UpdateSettings(ICollection`1 products, String ctrlName, String location)
   bei ABB.Robotics.RIM.VCController.UpdateSettings(Settings2 settings, Boolean IsCreateSystem)
   bei ABB.Robotics.RIM.RobInstallManager.CreateVirtualController2(ControllerSystem2 cSys, String controllerLocation, String productsInstallationParentPath)
   bei RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRW6.<>c__DisplayClass1_0.<CreateVirtualController>b__0()
   bei System.Threading.Tasks.Task.Execute()
--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bei RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRpkBase.<CreateSystemFromBackupAsync>d__13.MoveNext()
--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   bei System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bei ABBInternal.StationManagement.PackAndGoService.<CreateSystem>d__17.MoveNext()
--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   bei ABBInternal.StationManagement.PackAndGoService.<UnpackAndWork>d__14.MoveNext()


anyone an Idea?

Its Windows 11 Pro

Answers

  • Hi Peter,

    If I recall correctly you need to have a specific IronPython version installed.

    The version of IronPython required by RIM is 2.7.4 and it can be downloaded from 'https://github.com/IronLanguages/main/releases/download/ipy-2.7.4/IronPython-2.7.4.msi'.

    Maxim Riabichev
    PC Software Support Engineer
  • PeterPan
    PeterPan
    edited July 6
    Ok I installed the IronPython and restarted to PC
    Did try to open the pack and go but getting the same result.

    Not sure if the Actual RobotStudio have bigger Problems cause I tried to open an Older PackandGo file that I could open with Version 2023 and try open it with latest I get:

    RobotStudio .NET exception: Option "abb.robotics.robotware.robots.irb2600.12-1_65.typec" is not part of the added product manifest files features, check the feature name or dependency products
    ============================================

    If check in the ABB LIbrary the Robot is there.

    Or Maybe its an Windows 11 Problem cause As I tried creating the Conroller manualy from Backup I get:

    RobotStudio .NET exception: C0040403 : No response from controller.
    Netscan timeout
    ============================================
    Base exception: RobApiException
    C0040403 : No response from controller.
    Netscan timeout