Unpack & Go not working. Virtual controllers won't start?

bran21

Hello,

I am trying to open an ‘UnPack & Go’ file, but I keep getting the error about failing to restore backup for a controller.

Do you have any tips to resolve this error? 

I also get an error that says "This station was created in a newer version of RobotStudio. Any content not recognized by this version will be discarded when the station is saved. Continue?"

after I close out of those, another error saying "There was a problem when initializing the virtual controller. No response from controller" and none of the controllers ever start or change from the 'Stopped' state or appear under the controller tab. 

For the original P&G I checked the box for "include ABB library distribution packages". 

The original controllers RobotWare is 7.15.2. (I'm not sure how to update them... I added the 7.18.2 under the add-ins tab, but nothing changed).

I have 11 controllers total. 

I'm not sure how to fix this issue, If anyone has any tips-I'm all ears! 

mandolas

Hi ...

As you yourself reported, this problem is due to the version in which the package was created.

As with any SW, the upgrade is possible, that is, a package created in RS2023 can be opened in RS2025 (as long as RW is installed), but downgrading is not possible.

I recommend updating your RS version to a version greater than or equal to the one that created the package and installing the RW that was used to create PackAndGo.

If the package is not corrupted, it will work.

Good Job.

bran21

Thank you! I ended up just upgrading my RobotStudio as well as when I was unpacking the Pack&Go I updated the Virtual controllers there and seemed to work.