Robotstudio Crashing

Dado

Hello,

During creating controller in RW6 Robotstudio just crash. I have latest version of robotstudio but it happens also on old versions. With RW7 there is no issue. Can someone help me with this issue ?

Thank You.

Here is error log:

----HEADER END----

----LOG BEGIN----

00:00:00|UIThreadWatchdog|Started

00:00:00.3299177|Exception|07b2f9c7-b569-47eb-bb03-028cc9fe9a4b|System.IO.FileNotFoundException|Silent

----EXCEPTION BEGIN----

Could not find file 'C:\ProgramData\ABB\RobotStudio\7.x\4c42e7d6d31b1905321646ae27ee6d636807c416\01234-01234-01234-01234-01234.cny'.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)

   at RobotStudio.API.Internal.FileServices.CopyFile(String sourceFileName, String destFileName, Boolean overwrite)

   at RobotStudio.API.Internal.FileServices.CopyDirectory(String src, String dst, Boolean overwrite, Boolean recursive, Func`2 filter)

   at RobotStudio.API.Internal.FileServices.CopyDirectory(String src, String dst, Boolean overwrite, Boolean recursive, Func`2 filter)

   at RobotStudio.API.Internal.FileServices.CopyDirectory(String src, String dst, Boolean overwrite)

   at RobotStudio.API.Internal.LicenseValidatorInternal.<>c.<BackupStorage>b__8_1()

   at RobotStudio.API.Internal.LicenseValidatorInternal.WithStorageMutex(Action action, Int32 timeoutMs)

   at System.Threading.Tasks.Task.Execute()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at RobotStudio.API.Internal.ApiExtensionMethods.<Observe>d__25.MoveNext()

----EXCEPTION END----

00:00:00.9356077|User|SignedOut

00:00:01.4172763|AddinAdded|I/O Engineering|General

00:00:01.4182793|AddinAdded|Visual SafeMove 2|General

00:00:01.4192847|AddinAdded|MultiMove|General

00:00:55.3557366|AddinLoading|I/O Engineering

00:00:55.3597364|AddinLoaded|I/O Engineering

00:00:55.3597364|AddinLoading|Visual SafeMove 2

00:00:55.8002598|AddinLoaded|Visual SafeMove 2

00:00:55.9066049|GraphicsFeatureLevel|D3D_FEATURE_LEVEL_11_0

00:00:56.2534316|AddinLoading|MultiMove

00:00:56.2604243|AddinLoaded|MultiMove

00:00:56.2674251|BackstageVisibilityChanged|False

00:00:56.9391776|UIThreadWatchdog|Warning|2000 ms delay on UI thread

00:00:58.1853996|StationCreated

00:00:58.3834303|ActiveWindowChanged|GraphicWindow|NoId

00:00:58.9505810|UIThreadWatchdog|Warning|4000 ms delay on UI thread

Maxim Riabichev

Hello there,

These kinds of issues usually occur because PC's anti-virus is preventing RobotStudio processes from starting.

Check if you are allowed to start InstallationManager.exe from the bin folder under RobotStudio installation path.

In general, try to see if you can white-list RobotStudio in your anti-virus software.