Interlink access across sub domains [WebWare Server]

kegley182

Need a data collector to connect to a IRC5 robot on a different sub net... 

example
If the subnet that my data collector(PC) is on is
aaa.bbb.ccc.### and I need to connect to a robot on aaa.bbb.fff.###, interlink will NOT connect... it'll try forever, but it won't succeed.  I have no problem getting to any control on aaa.bbb.ccc.###

RSO conects, Why not Interlink??
Currently I CAN connect with RSO to other sub nets... but I do need to specify the IP address in RSO because RSO will not automatically scan other sub nets.... none-the-less, I can connect to them with the extra step... in RSO... so I know they(the controls) are working and connecting.
BUT, I can NOT do this with interlink...why?... or better yet HOW... do I connect with controllers on other sub nets using interllink/webwareserver datacollectors?

..notes
1.)I am running the DataCollector on the same PC as webware server 
2.) I have WW 4.7 with sp1 installed
3.) Currenlty connected to 2 robots, have licenses for upto 4.
4.) firewall is disabled
5.) Everything about webware functions properly aside from this sub net issue. (backups, status..etc)

Help.

 

 

 

Tedenljung

This is my setup and it works but some times Interlink and robot disconnects, and don't reconnect itself.

I have upgraded from 4.6 to 4.8 and the issue is noticed in both versions.

WW, DC and SQL is on same server, but right now I have one DC on each IRC5 to help ABB to figure out why interlink disconnects.

The network is setup like this!
WW-Server: xxx.xx.72.40
Robot 1, S4Cplus: xxx.xx.73.50
Robot 2, IRC5: xxx.xx.74.13
Robot 3, IRC5: xx.xx.74.41
The subnet mask is set to 255.255.252.0 to make addresses to work together. 

Hopes this is helps you in some way, at least you know my setup!