RobotStudio event

some problem in using robotstudio 5.08

I am working in ABB robotics Division China.

now I have some problem in using robotstudio 5.08 2028 1009.

The first problem is about the license,our team use a network license,but I can't check out commute license key,so,It can work only when I am in office and connect the network.But my teammates can use this licence key and check out.

And the second problem, sometimes when I clink 

"programming--->program modules--->main  ",I can not see my program,at this time,I also can't open my program in the robotstudioonline,I can't "request write access".And when I open the virtual flexpendant,it said "unable to open Program Editor".

Can some people help me?

thank you very much!

 

Comments

  • Hi,

    Regarding your second question...

    The reason for this is probably because you have moved your virtual controller system (Copy / Paste) from its original position on your PC. See section from release notes below:

    image

    Best regards,

    __________________
    Anders Jahnberg 
    ABB Automation Technologies 

    Best regards,
    Anders Jahnberg
    ABB Robotics
  • Thank You,

    You are right,

    I have moved the virtual controller system  from its original position on my PC.

     

  • Hi,

    Regarding your first question.....

    Please send a print screen of the error message you get and also a step by step description of what you do before the error to;

    softwarefactory_support@se.abb.com

    Thank you.

    Tonje Sandberg
    Service Training Coordinator
    ABB AB / Robotics Products