RobotStudio event

IRB 4400

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Hello Everybody

I have the following error 50142 Manipulator configuration error
I try to go to the menu system parameters and then the menu manipulator,
but i m not able it seems that the console it's stop (block), the cursor keys dont work
and the enter key.

This happens two in program menu when i try to open, new the hand held panel it seems
to block,stop, cursor keys dont work.

It possible to has same kind of ptotection, but i dont have any information to put password.

Please can anyone give any information

Many thanks in advance