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Where can I get help with RS 5.11 I have installed/de-installed 2 times and it runs fine once and then locks as per the screen dump and the attached report.
webwiz/2637/RS_5.11_Error.JPG
webwiz/2637/RS_5.11_Error.JPG
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Comments
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HiHave you installed the 5.11 baseware first ?Have you done a restart of your pc ?What do you mean by "runs fine once and then locks ".Regards
Knud Erik Lindberg
Jorgensen Engineering0 -
Hi, yes I have gone through the install in the correct way, the error I get is an unhandled exception error. However, I can run RS after install only once, open stations, create stations ETC. Once I shut down my PC I get this error. I have tried uninstalling and re-installing without success. I get the same error. I have attached a dump of the error log.0
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Hi,
Follow the instruction on the following page to get help:http://forums.robotstudio.com/forum_posts.asp?TID=2164
Henrik Berlin2008-10-13 11:44:45Alternatively, you can upload the support log (the most interesting part is usually the latest "Fault Log File") to this thread.Henrik Berlin
ABB0 -
Hi HenrikFor some reason the fault log wouldn't upload previously. Please find it attached. My contact information is Dave Young ABB Milton Keynes 00447885333713 (Mobile) or 00441908350300 (Office)Hope this helpsDave
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It's good to see that the forum works well! I'll look elsewhere for a solution. Thanks for your attention.
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