RS5.11 Errors
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msalminen
✭✭
in RobotStudio
Hi,
I have had constantly several RS5.11 crashes. I run the RS Support Tool and have now the error dumps.
Where I can send these files?
Mika
0
Comments
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Hi,Some updates also to the forum... According to your dump files you sent me, you should try following:1. Close RS.
2. Open Windows Explorer and browse to "C:Program FilesABB Industrial ITRobotics ITRobotStudioBin"
3. Change the name on the file "CmSupport.dll" to "CmSupport_OLD.dll"
4. Unzip the attached file and paste the dll into the same folder.
5. Start RS and try again.I have been told that this dll is a special solution those with this stability problem (does not appear on all machines). This solution will be included in next release of RS (5.11.01).
0
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