Help Me: Vertual Controller Error RS5.11

kidongk

All robots are stucked whenever booted with this Error.
Could you help me to solve it?
Please see below Errors.

There was a problem when initializing virtual controller.

RobVCFactory.Launch failed, hr = c0040701
The Release directory c:programfiles(86) ABB Industrial IT ROBOTICS MEDIAPOOLROBOTWARE_5.11.0160 is missing or corrupt, and cannot be used when launching a VC.

Select Retry to start the system again or cancel to remove the system.

Klaus

Hi Tony.

You have to reinstall your robotware ROBOTWARE_5.11.0160 again

It seems that it is missing. Look onto add/remove programs if it's there otherwise reinstall it. It's a part of the RS 5.11 CD

 

BR Klaus