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Fatal Error

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jyax
jyax
in RobotStudio

I have a station that was started by someone else that I am trying to finish.  I was able to unpack the file however when I try to open it, I get a fatal error and the software closes immediately.  Here is a scan that I ran with the support tool.  Any insight would be greatly appreciated.  Also is there a way I can send this to ABB for their input?

Thanks

Jason Yax

 

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  • Johannes Weiman old account
    Johannes Weiman old account ✭✭
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    Hi Jason,

    This seems to be a graphics problem. Try switching renderer to OpenGL, or turn off "Show coordinate system" in options.

    regards,
    Johannes

    Johannes Weiman
    Software Engineer
    ABB Robotics
  • Henrik Berlin
    Henrik Berlin ✭✭✭
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    You should also check if there is a newer graphics driver available for your computer as your current one is almost two years old (6.14.10.4953).
     

     
    Henrik Berlin
    ABB
  • jyax
    jyax
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    That did it, thanks for your help!

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