Firmare Reflash Failed

AN_custom-pak

I tried to update a 2400 robot, current system is Robotware 5.07.1030.01 was trying to go to 5.13.02. After I updated durring the restart, gave me an error(see photo)

 

After that no matter what Robotware (5.13.02, 5.11.02, or 5.07.1030.01)  I use it gives me 3 errors in the error log,

 

Firmware Reflash Failed

Firmware File not Found

No Panel Board Communitcation

 

My robot system is now in a failure state and I cant seem to get anything to work. Called Tech support about an hour an a half ago still no call back. She said she marked it as urgent. Can anyone help me out?

 

Thanks,

Austen

AN_custom-pak2011-04-07 19:16:59

AN_custom-pak

After doing a cold start still getting the same problems. Once the Robot controller firmware update is in progress, it tries to connect with the robot controler. But it never connects and goes into a

 

Fatal Application Error:

Application DeployAppl.exe has preformed an illegal operation and will be shut down. If the problem persists, contact the program vendor

 

Program: DeployAppl.exe

Exception: 0xC0000005

Address:01EF6B70

AN_custom-pak2011-04-07 21:58:05

Henrik Berlin

Topic moved to RobotWare forum.

olov_n

This problem with the FlexPendant should not be repeated once the controller is started (up and running) and the FP is restarted (disconnect and reconnect it to the cabinet).

 

Olov

AN_custom-pak

[QUOTE=olov_n]This problem with the FlexPendant should not be repeated once the controller is started (up and running) and the FP is restarted (disconnect and reconnect it to the cabinet).

 

Olov

[/QUOTE]

Did not work.