Not able to restore backup

Klaus

Urgent help needed.

I get this exeption when trying to restore backup of any VC i have.

I run 5.15 and i havent changed any user settings. I'm administrator but is not allowed to restore any backup.

RobotStudio .NET exception: Der opstod en eller flere fejl.

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Base exception: AggregateException

Der opstod en eller flere fejl.

Server stack trace: 

   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)

   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)

   at System.Threading.Tasks.Task`1.get_Result()

   at RobotStudio.Services.RobApi.RobControllerConnection.SendCommandOnCurrentThread(String cmd, String url, String prop, String args)

   at RobotStudio.Services.RobApi.RobBackupRestore.<>c__DisplayClass4.<Restore>b__3()

   at System.Threading.Tasks.Task.InnerInvoke()

   at System.Threading.Tasks.Task.Execute()

Exception rethrown at [0]: 

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)

   at RobotStudio.Services.RobApi.RobServices.<Restore>d__2c.MoveNext()

Exception rethrown at [1]: 

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)

   at RobotStudio.UI.Controller.Commands.Restore.<OnExecuteAsync>d__2.MoveNext()

Inner exception: RobApiException

The operation was not allowed for the given user.

Url:  Cmd:Set  Prop:Restore  Args:-Path "E:/CADalysator/Kunder/115-Sunarc/115-110-Ny linje/Backup/Linje1_R2_BACKUP_2011-06-19" -Include 65535 -Ignore 1 -DeleteDir 0

PLZ help

Henrik Berlin

Please get in touch with your local ABB Robotics Service representative that can forward your issues to our tech support team.