Forum Migration Notice
Update (2026-01-21): The user forums are now in read-only mode pending the data migration.

Update (2026-01-12): The user forums will be put into read-only mode on the 21st of January, 00:00 CET, to prepare for the data migration.

We're transitioning to a more modern community platform by beginning of next year. Learn about the upcoming changes and what to expect.

exception: C0040403 : No response from controller

Hello,

I have recently been struggling with creating a system either from backup or by Go-Offline option on robot studio. An exception comes out as C0040403: No response from controller. Any idea how to tackle the issue please? I need to be able to do offline programming base on the existing system.
Attached is the pop-up window giving details of the error/exception. Thank you in advance.

Kind regards,