Linear jog ( y- axis ) not working as expected

in RobotStudio
<div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Hello all</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;"> I have a IRB2400 mounted upside-down and I want to use the linear jog feature with the teach pendant. The problem is: while jogging in y axis, the end of arm not moves as expected. Remaining axis are working fine. Could it be a bad setting in the robot configuration?, am I missing something while using the jogging feature?</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;"><br></span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">The quaternion values configured in the Motion topic are: q1= 1, q2= 0, q3= 0, q4= 0</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Tool : tool0</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">workobj: wobj0</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">co-ordination system : tried in base & world.</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Gravity beta value : 3.1415</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">pls,find attachment for images. </span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">If you require more clarifications i can mail videos.</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">.i cant able to upload videos in forum.</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;"> mail id: suganthyadav@gmail.com. pls help.</span></font></div>
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<div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Hello all</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;"> Seems above post have some bugs. I have a IRB2400 mounted upside-down and I want to use the linear jog feature with the teach pendant. The problem is: while jogging in y axis, the end of arm not moves as expected. Remaining axis are working fine. Could it be a bad setting in the robot configuration?, am I missing something while using the jogging feature?</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;"><br></span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">The quaternion values configured in the Motion topic are: q1= 1, q2= 0, q3= 0, q4= 0</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Tool : tool0</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">workobj: wobj0</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">co-ordination system : base</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Gravity beta value : 3.1415</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">pls,find above attachment for images.</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">If you require more clarifications i will send you videos.I cant able to update videos in forum.my Mail id: suganthyadav@gmail.com</span></font></div><div><font face="Arial, Verdana"><span style="font-size: 13.3333330154419px; line-height: normal;">Thanks in advance.</span></font></div>0
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