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Why is my station did not display the items or objects in its tabs?

Maraiica
Maraiica ✭
in RobotStudio
Please see the attachment. Thank you in advance.

Comments

  • Maraiica
    Maraiica ✭
    When i save a station and close it and then try re-opening it, it has error or the pack and go fail to open. Even the "record to viewer" .exe fail to open.
  • Knud E Lindberg
    Knud E Lindberg ✭✭

    Hi

    I your system saved to the local host PC drive ?

    Rs have problem when the robot system is saved on a network drive.

     

    Regards
    Knud Erik Lindberg
    Jorgensen Engineering
  • Maraiica
    Maraiica ✭
    I installed my robot studio in my laptop. so i guess it is saved on my laptop drive, If i understand what you mean. Please, help me. i still have the problem. it is getting frustrating. Every time i do a new station, i saved and try re-opening it. It has error. I have to re do everything, every time.
  • Maraiica
    Maraiica ✭
    Unpacking station...
    Creating systems...
    Restoring backups...
    Opening station...
    Unpack & Work failed
    A Support Log will be created. Please report this error using the RobotStudio Support Tool.
  • Knud E Lindberg
    Knud E Lindberg ✭✭

    Problem can be your firewall.

    Regards
    Knud Erik Lindberg
    Jorgensen Engineering
  • Henrik Berlin
    Henrik Berlin ✭✭✭

    Please create a support log file and send to your local ABB representative that can forward your issue to our tech support.

     

    (Start Menu -> All Programs -> ABB Industrial IT -> RobotStudio 5.15 - > RobotStudio Support Tool -> Run Full Scan -> Save Report )

     

    If you don't know who your ABB contact is, you can check on www.abb.com/contacts.

    Kind regards,

    Henrik

    PS. Meanwhile, try to reparing or reinstalling RS. If that does not help, try to manually install MSXML 4 SP3, http://www.microsoft.com/en-us/download/details.aspx?id=15697

     

    Henrik Berlin
    ABB

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