some problem in using robotstudio 5.08

I am working in ABB robotics Division China.

now I have some problem in using robotstudio 5.08 2028 1009.

The first problem is about the license,our team use a network license,but I can't check out commute license key,so,It can work only when I am in office and connect the network.But my teammates can use this licence key and check out.

And the second problem, sometimes when I clink 

"programming--->program modules--->main  ",I can not see my program,at this time,I also can't open my program in the robotstudioonline,I can't "request write access".And when I open the virtual flexpendant,it said "unable to open Program Editor".

Can some people help me?

thank you very much!

 

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Hi,

    Regarding your second question...

    The reason for this is probably because you have moved your virtual controller system (Copy / Paste) from its original position on your PC. See section from release notes below:

    image

    Best regards,

    __________________
    Anders Jahnberg 
    ABB Automation Technologies 

    Best regards,
    Anders Jahnberg
    ABB Robotics
  • Thank You,

    You are right,

    I have moved the virtual controller system  from its original position on my PC.

     

  • Hi,

    Regarding your first question.....

    Please send a print screen of the error message you get and also a step by step description of what you do before the error to;

    softwarefactory_support@se.abb.com

    Thank you.

    Tonje Sandberg
    Service Training Coordinator
    ABB AB / Robotics Products

Welcome!

It looks like you're new here. Sign in or register to get started.