License key fault

Hi Hardikez

Please analyze the computer with the enclosed analysis tools, to help us locate the problem.

2008-02-29_135721_License_Diagnostics.zip

There are 1 tool enclosed in the enclosed ZIP file (3 files):

LicenseDiagnostics.exe
Interop.LicenseManager.dll
lsapiw32.dll
LicenseSupport.dll
Run LicenseDiagnostics.exe tool following the instructions below and send screen shots back to ABB.

The tool, LicenseDiagnostics.exe, is designed to complement the Software Product Administration tool.

The new tool supplies more detailed information on a license with the internal license error codes from the licensing system.

Copy and Unzip the LicenseDiagnostics.zip on your desktop of your PC. (Or other if prefered)

Start the "LicenseDiagnostics.exe".

This will open a window which is similar to a Promt Window.

Let this run (can take a little while) and when a new window comes upp save the new file in the same place you unzipped the LicenseDiagnostics.zip

Press any key to remove the prompt window.

Send the file created; LicenseDiagnostics.xml   to  softwarefactory_support@se.abb.com