RobotStudio 2019.5.3 install issues?

TeHr

I'm trying to download RobotStudio 2019.5.3 on my Carnegie Mellon University laptop.  When I go to download it, I get the message, "Error reading setup initialization file".  Any ideas of why this is happening & what steps I would need to take to fix it?  We have a University license.

Maxim Riabichev

Hello,

Please explain in detail what you are doing.

For example, after you download the zip-file, do you unpack it or start from the archive directly?

Thanks.

TeHr

After downloading the file from ABB's website, I unzip the file, click setup.exe, then almost immediately the message, 'Error reading setup initialization file' pops up.  I have even moved the setup.exe file onto my desktop, but it still does the same thing.  I'm thinking there is something in my computer that is causing the problem.

Maxim Riabichev

Does your windows account have permissions to install software?

TeHr

Yes.  I am an administrator.

Maxim Riabichev

Does this apply? http://buildsoftsupport.com/knowledge-base/error-reading-setup-initialization-file/
Straight from Google

TeHr

Actually, I figured out how to download RobotStudio.  Sorry, I'm having issues with another robot software.  Thanks for your help.