RobotStudio 2019.5.3 install issues?

TeHrTeHr Pittsburgh, PA, USA
I'm trying to download RobotStudio 2019.5.3 on my Carnegie Mellon University laptop.  When I go to download it, I get the message, "Error reading setup initialization file".  Any ideas of why this is happening & what steps I would need to take to fix it?  We have a University license.

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