RPK files error

MICEH
MICEH Slovakia
Hi everybody.
I have such a problem in RS. :
I connect via the service port to the robot, connect with the robot, go to the controller and choose the go offline option. I will specify where to save the project for me and confirm. It does a backup for me and displays an error:


RobotStudio .NET exception: Product installation is failed for new system creation Given productDistribution does not have any rpk files
==========================================
Base exception: ProductInstallationFailedException
Product installation is failed for new system creation Given productDistribution does not have any rpk files
   at ABB.Robotics.RIM.RobInstallManager.CreateVirtualController2 (ControllerSystem2 cSys, String controllerLocation, String productsInstallationParentPath)
   at System.Threading.Tasks.Task`1.InnerInvoke ()
   at System.Threading.Tasks.Task.Execute ()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw ()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (Task task)
   at RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRpkBase. <CreateSystemFromBackupAsync> d__11.MoveNext ()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw ()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (Task task)
   at RobotStudio.UI.Controller.DefineSystemCtrl. <CreateSystemFromBackupAsync> d__7.MoveNext ()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw ()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (Task task)
   at RobotStudio.UI.Controller.DefineSystemCtrl. <CreateSystemAsync> d__6.MoveNext ()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw ()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (Task task)
   at ABBInternal.Controller.SystemFromLayout.CreateSystemCtrl. <ApplyAsync> d__17.MoveNext ()


The error is the same from both backup or online.
Can anyone advise me how to get a project from a robot to RS?
Or where would I find the necessary files?

RS 2020 (paint PP)
RS RW 6.03,6.11,6.12,5.16
Robot - RobotWare_6.03.0140
IRB 5400 IRC5
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