RW5.15 & 5.14 No event data in stations. RS 2021.1.1

neily04

We some robots running 5.15 and 5.14 and we're getting nothing in the events for our stations or events in the output window at the bottom.  So if a simulation stops it doesn't tell us why and we have to spend ages trying to figure it out. 

Going online to the real robots the event view works fine.  It also works fine in simulations for our robots running RW6

Liam

Hi neily04,

For assistance with this issue, please contact your local ABB who can help you.

https://new.abb.com/contact-centers

Best regards,
Liam

neily04

Sorry I'm confused, the heading for this section of the forum says we can report defects and bugs here.....

Maxim Riabichev

Hello Neily04,

Please review the forum guidelines available here: https://forums.robotstudio.com/discussion/12677/user-forum-philosophy-and-guidelines

This information can be found at the top of the forums.

Thank you.

neily04

Hi Maxim,

Yes I'm very much aware of the forum rules.  I was simply report a defect as that what this section of the forum is for.

Maxim Riabichev

Hello neil04,

We agree that it was confusing when the UpFeed section accepted defect reports.

We have now adjusted the text under the heading, so the UpFeed section is now solely focused on feature requests and improvement suggestions.

Defect reports should be channeled to ABB via your local ABB contact.

Thanks for your feedback.

Best regards,
Maxim