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RobotStudio 2021.1.2 Crashing

JWempe
JWempe ✭
in RobotStudio
The most recent version of RobotStudio has been crashing when I try to take a real controller offline. Installation Manager 6 also crashes upon opening while IM7 works fine.

Does anyone have similar issues and solutions?
Where can I find legacy versions of software (i.e. Robotstudio 2020)? I have been unable to find it on the ABB RobotStudio downloads page.
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  • graemepaulin
    graemepaulin mod
    @Maxim Riabichev do you have any comments on this?
  • Maxim Riabichev
    Maxim Riabichev admin
    Hello there,

    In order to troubleshoot this issue, please contact your local ABB and provide a RobotStudio Report via the Support Tool.

    To my knowledge, the older versions of RobotStudio are not available for download any longer.

    —
    Maxim Riabichev
    PC Software Support Engineer
  • JWempe
    JWempe ✭
    edited June 2021
    Maxim,
    It turns out the culprit for the issues was some newly implemented endpoint protection software. I have RobotStudio back up and running.
  • Maxim Riabichev
    Maxim Riabichev admin
    Glad to hear that you found a solution!

    —
    Maxim Riabichev
    PC Software Support Engineer
  • AyushKalia
    AyushKalia ✭
    Hi

    I am having same issue while creating a new system. Can you please share what software was the issue. i have tried 7 laptops, version 6.07, 2021 and 2023

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