I/O Configurator 6 not working with custom user

Tompanhuhu

Hi.

We have removed the Default User permissions in a robotcell and created a custom user with the proper permissions.

When i'm logged in with a custom user and try to edit I/O signals with I/O Configurator 6 i get the error showed in the image.

However i'm able to change I/O signals with the default configuration in the "Controller" tab on robotstudio.


 

graemepaulin

Did you login on the pendant or in RobotStudio?
If only on the pendant use the Authenticate button on the controller tab to login.

Tompanhuhu

Ofcourse I was logged in with robotstudio.

Tompanhuhu

bump

Maxim Riabichev

Hello Tompan,

If you find this to be a pressing issue, please contact your local ABB and ask for their assistance.

If this is a bug it will get escalated internally.

Thanks!