RobotStudio event

RobotStudio 2019.5.3 install issues?

TeHr
TeHr ✭
in RobotStudio
I'm trying to download RobotStudio 2019.5.3 on my Carnegie Mellon University laptop.  When I go to download it, I get the message, "Error reading setup initialization file".  Any ideas of why this is happening & what steps I would need to take to fix it?  We have a University license.

Answers

  • Maxim Riabichev
    Maxim Riabichev admin
    Hello,

    Please explain in detail what you are doing.

    For example, after you download the zip-file, do you unpack it or start from the archive directly?

    Thanks.

    —
    Maxim Riabichev
    PC Software Support Engineer
  • TeHr
    TeHr ✭
    After downloading the file from ABB's website, I unzip the file, click setup.exe, then almost immediately the message, 'Error reading setup initialization file' pops up.  I have even moved the setup.exe file onto my desktop, but it still does the same thing.  I'm thinking there is something in my computer that is causing the problem.
  • Maxim Riabichev
    Maxim Riabichev admin
    Does your windows account have permissions to install software?

    —
    Maxim Riabichev
    PC Software Support Engineer
  • TeHr
    TeHr ✭
    Yes.  I am an administrator.
  • Maxim Riabichev
    Maxim Riabichev admin
    Does this apply? http://buildsoftsupport.com/knowledge-base/error-reading-setup-initialization-file/
    Straight from Google :)

    —
    Maxim Riabichev
    PC Software Support Engineer
  • TeHr
    TeHr ✭
    Actually, I figured out how to download RobotStudio.  Sorry, I'm having issues with another robot software.  Thanks for your help.  

Categories

In this Discussion